by Roddy | Jan 31, 2022 | RouteMaster, RouteMaster Lite, WebCentre
If you’re experiencing problems with any of our web-based products like WebCentre or RouteMaster WebPanels, we may ask you to send a .HAR file for analysis. You can create these in most browsers, but here’s a quick introduction to creating them from...
by Roddy | Jun 2, 2016 | Debugging
Most Rascular products will save log information to disk. Log files are typically located in the following folder: C:\Users\USERNAME\AppData\Roaming\Rascular\APPLICATION_NAME\Logs Replace USERNAME with the name of the logged-in Windows user, and APPLICATION_NAME with...
by conrad | Nov 27, 2012 | Debugging
There are times when you need to find out what’s going wrong, could be the way you’ve set up your panel, could be the external equipment. This is where Helm’s error logs come in. Error logs are automatically saved to disc here, but you can view the...