Locating log files and crash reports

Most Rascular products will save log information to disk. Log files are typically located in the following folder:

C:\Users\USERNAME\AppData\Roaming\Rascular\APPLICATION_NAME\Logs

Replace USERNAME with the name of the logged-in Windows user, and APPLICATION_NAME with the name of the Rascular application. For Helm, the applications are HELM Designer (for design-time logs) and HELM RT (for run-time logs).

Log files are simple HTML files and can be viewed in any Web Browser. A new file is created each time the program runs, and they are numbered sequentially.

If a Rascular application crashes for any reason, a crash report should be created. This is a file called bugreport.txt and should be found in the following location, which is different from the log location above.

C:\Users\USERNAME\AppData\Roaming\APPLICATION_NAME